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Title

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Front End Cashier

Description

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We are looking for a Front End Cashier to join our retail team and provide excellent customer service at the point of sale. As a Front End Cashier, you will be the first and last point of contact for customers, ensuring a smooth and friendly checkout experience. You will handle transactions accurately and efficiently, assist with customer inquiries, and maintain a clean and organized checkout area. The ideal candidate is friendly, detail-oriented, and comfortable working in a fast-paced environment. You should have strong communication skills and a positive attitude, as well as the ability to handle cash and operate point-of-sale systems. Previous experience in retail or customer service is a plus, but not required. In this role, you will be responsible for scanning items, processing payments, issuing receipts, and handling returns or exchanges. You will also assist in bagging items, managing the checkout line, and ensuring that customers leave the store satisfied. Additionally, you may be asked to support other front-end operations such as restocking shelves near the register, answering phones, or helping with store opening and closing procedures. This position requires standing for long periods, basic math skills, and the ability to work flexible hours, including evenings, weekends, and holidays. We value team players who are reliable, punctual, and eager to contribute to a positive shopping experience for every customer. If you enjoy interacting with people and want to be part of a dynamic retail environment, we encourage you to apply for the Front End Cashier position today.

Responsibilities

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  • Greet customers and provide friendly service
  • Scan and bag items accurately and efficiently
  • Process cash, credit, and debit transactions
  • Issue receipts and handle returns or exchanges
  • Maintain cleanliness and organization of checkout area
  • Answer customer questions and resolve complaints
  • Monitor checkout lines and call for backup when needed
  • Assist with restocking and merchandising near registers
  • Follow all store policies and procedures
  • Support opening and closing duties as assigned

Requirements

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  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Basic math and computer skills
  • Ability to stand for extended periods
  • Attention to detail and accuracy
  • Positive attitude and customer-focused mindset
  • Previous cashier or retail experience preferred
  • Ability to work flexible hours, including weekends
  • Reliable and punctual attendance
  • Team player with a willingness to learn

Potential interview questions

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  • Do you have previous experience as a cashier?
  • Are you comfortable handling cash and operating a POS system?
  • Can you work evenings, weekends, and holidays?
  • How do you handle difficult or upset customers?
  • Are you able to stand for long periods during your shift?
  • What does good customer service mean to you?
  • Have you ever worked in a fast-paced retail environment?
  • Are you comfortable working as part of a team?
  • How do you ensure accuracy when handling transactions?
  • Why are you interested in this position?